Improve IT Effectiveness Aug 09, 2022

What To Expect From A Successful IT Service Desk

Businesses expect knowledgeable, long-term service desk employees that can answer calls fast, with authority, and subsequently resolve many incidents. They […]

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Improve IT Effectiveness Jun 06, 2022

The Value of the Outsourced Service Desk

The Value of the Outsourced Service Desk Since the pandemic hit and work-from-anywhere became a real thing worldwide, having in-house […]

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Improve IT Effectiveness Sep 01, 2021

Advice for Vendor Support Challenges: Service Provider Perspective

As a Managed Service Provider (MSP) focusing on cloud services, we are all well-versed in a multitude of product offerings ranging from security, network, hardware, hypervisors, and all the other pieces of software that enable us to offer our services.

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Improve IT Effectiveness Jul 14, 2021

CenterGrid Compass, Azure, AWS and Google: One Cloud or More?

Businesses today recognize the inherent value in leveraging cloud-based compute and storage solutions for their applications. Larger organizations may possess […]

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Improve IT Effectiveness Apr 19, 2021

RabbitMQ For VMware Cloud Director

Overview CenterGrid is a big proponent of the VMware suite of products; especially vCloud Director (vCD).  In fact, we use […]

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Improve IT Effectiveness Mar 15, 2021

What Does “White Glove” Service Mean To You?

What do you consider White Glove service? I think it is easy to say things like “we go the extra […]

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Improve IT Effectiveness Sep 14, 2018

Breaking Down The Cloud: What You Need To Know

According to a January 2018 Forbes article, 83% of enterprise workloads will be in the cloud by 2020—but how many […]

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Improve IT Effectiveness Aug 15, 2017

What Cloud Computing Actually Means for Your Business

New computing technologies have shown the potential to transform enterprises. From established brands to startups, the rise of cloud technology […]

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Improve IT Effectiveness Jul 24, 2017

Cloud Vs Colocation Vs Managed Hosting

Cloud Vs Colocation Vs Managed Hosting Many people seem to forget that there are other hosting options apart from the […]

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Connecting Remote Workers Apr 26, 2017

When downtime is NOT an option

Downtime saps the energy from organizations. Every minute of lost productivity drains revenue. Meanwhile, your competitors forge ahead, leaving you […]

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Improve IT Effectiveness Jan 10, 2017

Cloud Disaster Recovery Models: Planning and Testing

[ad_1] Modern enterprises know that disasters are a fact of life. They also understand that disasters come in many shapes […]

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Improve IT Effectiveness Jan 05, 2017

The Zen of Data Center Maintenance

Data centers have been around for a long time and are very important. Especially for me, as I sit here […]

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